IT Services



Jörg Müller

CEO & Partner

Contact now

Take advantage of our technical professional expertise in IT Hosting with permanent access and scaling.

IT Datacenter 

The commitment to guarantee individual, optimum service for each hosting customer is highest priority at 24 ASAP GmbH.

The operating platforms used in the working datacenter contains all systems- and softwaretypes. The operation follows the customized operational criteria, depending on the individual needs and requirements and the corresponding applications.

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    Authorized physical access to our datacenter is possible

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    Monitored biometric access control

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    Video observation in all datacenter spaces

  • Housing of your own server landscapes (Racks)
  • Unlimited access to your server systems
  • Reset / reboot your Systems via web interface
  • Redundant power and air supply
  • System monitoring with connection to our 24h emergency team
  • Close collaboration with leading hardware and networking specialists
  • Guaranteed availability
  • Optimized resource management

IT Application Hosting

24 ASAP GmbH hosts on its own dedicated server platforms every application proficiently and professionally.

From simple file storage over central print-applications up to complex applications with databases (specialized on the banking software „EasyTax“), we are the right hosting partner for you.

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    Analysis and implementation – a one-stop shop

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    Ontime preparation of all necessary technical resources

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    Operating the applications with SLA in our datacenter

  • Real-time monitoring
  • Transparent coordination and communication
  • Operation of all IT applications
  • Expert in the operation of the banking software „EasyTax“

IT CloudIT24 Services

Latest technologies simplify the operation and maintenance. They guarantee the permanent availability of applications and system units. Our CloudIT24 services guarantee 100% „Swissness“.

High cost for hardware purchasing as well as installations will soon be a thing of the past. Current optimized IT components can be used within a small area and cost-effective in operation for almost every application –now is the time for CloudIT24 solutions!

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    Permanent data storage in Switzerland

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    System sites in divided fire compartments

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    CloudIT24 cluster solutions starting from simple application

  • Cluster operation
  • Hyper-V
  • Divided fire compartments
  • Data storage in Switzerland

We will gladly advise you about a custom hosting solution. Simply contact us or use the calculator below for hosting services.

Headquarters | Bergstrasse 15 | CH-8700 Küsnacht

Office | Neugutstrasse 54 | CH-8600 Dübendorf

+41 44 533 50 70 | |

Service level agreement

  • Bronze



    Maximum tolerable downtime per month Details

    8 hours

  • Silver



    Maximum tolerable downtime per month Details

    4 hours

  • Gold



    Maximum tolerable downtime per month Details

    2 hours

  • Flex

    We would be delighted to offer you customized solutions.

IT Production Systems Details

IT Test/Dev. Systems Details

SAP Production Instances Details

SAP Test/Dev. Instances Details

Enquiry for own hardware Details

  • Bronze

    Monthly costs

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  • Silver

    Monthly costs

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  • Gold


    Monthly costs

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  • Flex

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Detailed SLA
Send to 24 ASAP
SAP and IT Service-Level-Agreement Time frame
WH WH WH WH stand by duty
Availability (WH = Working Hour) MO-FR 08-18h optional 95% 98% 99.8% optional
Reaction time MO-FR 07-19h var. 8 h 4 h 2 h
Selection SLA with topics per chapter optional included included included optional
General administration (basis) optional included included included
Basis-Customizing optional included included included
Printer-Management optional included included included
Basic Job- and Batch-Control optional included included
SAP Transport- and Basic-Management optional included included
SAP client-handling optional included
SAP OSS and communication services optional included included
Release-Management (treated as a project)
Coordination and System-Basic Mgmt. optional included included
Backup optional included included included
Data base optional included included included
Operating system optional included included included
Hardware (use / rent) optional included included included
Network-Management optional included included
Interface-Management optional included
ASAPikett (stand by duty), only available with "SLA GOLD" included
First-Level-Support optional included included
Second- and Third-Level-Support optional included included